HELPFUL INFO > Pool Info > Troubleshooting

TROUBLESHOOTING POOL PROBLEMS

Please note that this chart is available for use only as a guide. Pool problems are often the result of several factors. When pool problems occur, we strongly recommend that you bring a water sample to your local pool professional for detailed analysis.

PROBLEM
PROBABLE REASON
SOLUTION
     
Black Spots

Black Algae

Vigorously brush spots daily

Apply a triple dose of POOL SHOCK

 

     
     
Cloudy Water
Contaminant Buildup Shock pool with
BLAST OUT
, BURST, or BLITZ to bring free chlorine back to ideal range of 1.0 - 3.0 ppm
  Chemical Residue

Switch to a stabilized chlorine such as CHLORINE TABLETS as your primary sanitizer

 

  High pH

Add pH REDUCER

 

  Algae

Add pH INCREASER or
pH REDUCER
to adjust pH to ideal range of 7.2 - 7.6 ppm.

Shock pool with
BLAST OUT
, BURST, or BLITZ

Wait 6-12 hours and treat pool with HALT 50 ALGAECIDE weekly to prevent reoccurances.

 

  Metals

Add METAL FREE or
SUPER RUST & SCALE REMOVER

Add POOL FIRST AID or SUPER FLOC

Vacuum out waste

 

  Pool Filtration

Add FILTER CLEAN

 

Unfilterable Particles

Add a pool clarifier such as SHIMMER, SUPER SHIMMER, or SEA-KLEAR

 

     
     
Corrosion of
Metal Parts

pH Is Too Low

Add pH INCREASER to adjust pH to ideal range of 7.2 - 7.6 ppm.

 

  Total Alkalinity Is Too High

Add ALKALINITY INCREASER to raise total alkalinity to 80-150 ppm.

 

     
     
Dark Colored Water

Dissolved Metals - e.g.,

Redish-Brown = Iron
Blue-Green = Copper
Brown-Black = Manganese

 

Add METAL FREE or
SUPER RUST & SCALE REMOVER

Add POOL FIRST AID or SUPER FLOC

Vacuum out waste

 

     
     
     
Green Hair

Dissolved Copper in Water

 

     
     
Green Water
Copper

Add METAL FREE or
SUPER RUST & SCALE REMOVER

Add POOL FIRST AID or SUPER FLOC

Vacuum out waste

 

Algae

 

Keep free chlorine levels between 1.0-3.0 ppm and begin an algaecide maintenance program.

     
     
Odors
(Including Chlorine Odors)

Contaminants

 

Shock pool with
BLAST OUT
, BURST, or BLITZ to bring free chlorine back to ideal range of 1.0 - 3.0 ppm

     
     
Scum Ring

Body Oils, Grease or Suntan Lotions

     
     
Skin/Eye Irritation

Contaminants

pH is Out of Range

Add POOL SHOCK

Add pH INCREASER or
pH REDUCER

 

     
     
Stains

Metal in Water

 

Add METAL FREE or
SUPER RUST & SCALE REMOVER

Add POOL FIRST AID or SUPER FLOC

Vacuum out waste

Apply STAIN FREE to stained areas

 

     

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