CUSTOMER SERVICE > Policies > Privacy


Pool Spa USA™ is committed to protecting your privacy. We use the information we collect about you only to process your order; unless you have specifically indicated you would like to receive additional information from Pool Spa USA. We do not sell, trade or rent your personal information to others.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, shipping address, credit card number and expiration date, daytime telephone number and, if you are ordering for someone else, their name, address and daytime telephone number. This allows us to process and fulfill your order and to telephone you if we have a question on your order. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronical, and managerial procedures to safeguard and secure the information we collect online.

Posting information on the Pool Spa USA website

At times we may request your permission to post your testimonial about a product that we have sold you. If you sent us an e-mail commenting on our service or one of our products, we will always ask for your permission and approval before we publicly post it.

How do we protect customer information?

When you place orders, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

By using our website, you consent to the collection and use of this information by Pool Spa USA. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Regardless of later changes, we will never use the information you submit under this current notice in a new way without also providing you a prior opportunity to opt-cut or otherwise prevent that new use.

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